Refund Policy

1. Payment Provider

Gumroad is the merchant of record for Bordy purchases and handles checkout, payment collection, applicable indirect taxes, receipts, cancellations, and the processing of approved refunds. Gumroad's own terms and payment procedures also apply.

2. One-Time Bordy Access

The Bordy access purchase is a one-time payment rather than a recurring subscription. Except where a refund, repair, replacement, price reduction, cancellation, or other remedy is required by applicable law, payments are not refundable after access has been supplied.

3. Cloud-Storage Subscriptions

Optional cloud-storage plans renew at the interval shown at checkout until cancelled. You may cancel future renewal using the options provided through Gumroad. Cancellation normally prevents a future charge and does not retrospectively refund a period already supplied, except where applicable law requires otherwise.

4. Consumer Rights

Nothing in this policy limits rights or remedies that cannot legally be excluded in your country or territory. Depending on your location, these may include rights where a digital service is defective, materially different from its description, unavailable, or not supplied with legally required care.

Where you expressly request immediate access during a statutory cancellation period, that request and any legally permitted effect on cancellation rights should be presented and recorded during checkout.

5. Requesting Help or a Refund

Contact bordyapp@outlook.com with the purchasing email, Gumroad receipt or order number, purchase date, and a short explanation. Do not send full card details. Approved refunds are processed through Gumroad and may take additional time to appear depending on the payment method.

6. Chargebacks and Unauthorized Payments

If you do not recognize a payment, contact Bordy and Gumroad promptly. Please use the available support process before opening a payment dispute where practical, so the purchase can be investigated without delay.